Thread: "App Error 606" is displayed on the BlackBerry smartphone

While performing various activities an App Error 606 is displayed on the BlackBerry® smartphone.

Environment

• BlackBerry® smartphone

Cause

A Java® process has died and the device cannot continue to operate in a normal manner.

Resolution

Make sure that the BlackBerry smartphone is running the most current version of BlackBerry® Device Software. For more information on this procedure, see KB16068.If the error message persists, or if the BlackBerry smartphone is already running the most current version of BlackBerry Device Software, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.

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Workaround

Perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it. For more information on this procedure, see KB02141.If the error message persists, perform a reload or upgrade the BlackBerry Device Software. For more information on this procedure, see KB10144.

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Additional Information

Note: To assist in capturing the error details, contact support while the error is still displayed on the BlackBerry smartphone. If possible, do not reset the BlackBerry smartphone or attempt to reload the BlackBerry Device Software until enough information is captured for a full investigation into the cause of the error.To assist with diagnosing these types of issues, provide as many of the following details as possible:

• What is the frequency of the issue?
• Is the issue easily reproduced or does it occur at random?
• If the issue is able to be reproduced, make note of the steps to take to reproduce the issue.
• Is there a specific application or function being used when the issue occurs?
• Is there any other issues experienced with the smartphone as a result of the error message, such as being unable to use the browser?
• Has there been any recent changes such as updating the BlackBerry Device Software or other applications?
• When was the last backup performed of the data on the BlackBerry smartphone?

Hi Danish, i have the same problem, and i also tried to do the safe mode suggested by Sachin....however after performing the safe mode action...it displays the message "your BB is currently in safe mode and than it again displays me the App error 606"

Please help me,as i dont wanna loose my data(contacts and texts and other apps) Pls Pls Pls Pls help me...i am in desperate need of help.

If you can have a look at my BB or reccomend someone who can examine my BB, i reside in Mumbai and i can travel to get my BB examined...pls help...


thank u....